Today is the 12th day in a row that the Residential Life staff has worked a full day. Morale is low, tensions are high, and we all just really need the weekend. In these past weeks that have seemed so hectic and crazy, the bright spot for us has been the IT team. No matter what we're tasked with, the IT ladies always have our backs. Banner issues which seem monumental to me are old hat to Deb and Donna. They've fixed my errors over and over, and have educated me on how to avoid mistakes. This week, we had to send out an 800+ person mailing and it seemed we were going to have to type out roommate information by hand. Again, Deb and Donna came to our rescue!
The created a program in Banner which would match all roommate information. All we had to do was print out the 800+ sheets and stuff envelopes! This saved us days of work and countless headaches.
To show Deb and Donna our appreciation, I went out today and bought flowers. Lisa, Ruvi, and I hand delivered them today. The women were so grateful! It put our entire week in perspective: Although we're stressed and tired because people are putting tons of pressure on us, we're putting tons of pressure on Deb and Donna. For the dozens of times we're called them, how many times have we adequetly thanked them? It was wonderful to let these women know that they're appreciated and valued, even if it's just by the Residential Life team.
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